What is Microsoft Teams

What is Microsoft Teams?

The main difference between Microsoft Teams and its competitors like Slack or Convo can be summed up in one word: integration.

Teams can be integrated into various Microsoft applications such as Word, OneNote, Planner and SharePoint. If you've already subscribed to Office 365, these tips and tricks will help you do more with Teams.

Use SharePoint to store and share files

You may already be using SharePoint to store files and collaborate with your teammates. But did you know that you can click the Files tab on any team channel to share files from SharePoint with team members? You can also access SharePoint files already shared in the Channel and collaborate on those files using Office Online or Office Desktop.

Forward emails to a channel

You receive tons of emails every day, some of which can get lost in your inbox. Fortunately, Microsoft makes it easy to route every email message from Outlook to a channel in Teams, so messages appear in both places. Simply click on the ellipse next to any channel name and select “Request Email Address”. This will generate an email address for the channel that you can copy and use to forward files, documents, and messages.

Stick to a few groups

While you can create as many groups as you want within your organization, overdoing it can lead to a cluttered messaging interface that inundates team members. We recommend that you create groups based on the number of projects and the members involved; you can add more at any time if necessary.

Set up audio conferencing

With Teams, you can hold voice meetings in groups or with just one team member. This is particularly useful when communicating with remote employees or customers. If so, you can give them guest access to your team channel. This ensures that they are able to communicate with you but cannot see the history of other sensitive information.

Test communication strategies

Just because some of the functionality in Teams with Yammer and Skype for Business overlap doesn't mean they are all redundant. Think of it as a chance to test different communication strategies to find out what works best for you. For example, if most of your customers have a Skype ID, you can use Skype for customer calls and Teams for internal calls.

Exchange conversations with new team members

Teams makes onboarding easy. Instead of forwarding lots of emails and documents to new employees, you can use Teams to share conversations from a thread or project with them. So everyone can easily familiarize themselves without having to deal with annoying documents.

Microsoft Teams and other Office solutions are packed with many useful functions that will take some of your time to master. But using these tools can save you time and maximize efficiency without having to spend a dime. If you have any questions about Microsoft Office and how it can benefit your company, don't hesitate to give us a call.

Founder and owner of the company hagel IT-Services GmbH. Passionate about technology, of course, and always looking for improvements.

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