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Plymouth Rock Auto Insurance Reports and Our Take (2021)

In our opinion, Plymouth Rock is a sensible choice for auto insurance if you are in any of the six states that have insurance coverage. However, the company's customer service and online experience are lacking

Would you like to insure your vehicle with a regional provider? We sorted the reviews of car insurance companies in Plymouth Rock to see if customers were happy with this provider.

Plymouth Rock auto insurance is only available in six northeastern states. However, it is worth taking a look to see if you are eligible for insurance coverage. Below we examine Plymouth Rock's coverage, costs, and more, and compare them to the best auto insurance companies in the business to see how they measure up. Read on to see if Plymouth Rock is for your needs.

When buying car insurance, we recommend that you get several quotes before making any decisions. There is no single provider so what is best for your neighbor may not be best for you. Enter your zip code below to get started with a few free offers.

Plymouth Rock Assurance overview

Plymouth Rock Assurance offers affordable auto insurance, as well as commercial auto, motorcycle, homeowner, renter, condominium and rooftop insurance.

Plymouth Rock auto insurance is available in New Jersey, Massachusetts, Connecticut, New Hampshire, Pennsylvania, and New York. The company has an A rating for AM Best and there are many positive reviews from customers about Plymouth Rock auto insurance.

Plymouth Rock auto insurance coverage

When you choose car insurance in Plymouth Rock, you have the following standard types of insurance:

  • Liability for personal injury (BI): This option covers medical bills and lost wages for other people in the event of accidents you cause. There is a limit per person and a limit per accident.
  • Property damage liability (PD): This coverage applies to other cars in the event of accidents that you cause.
  • Comprehensive coverage: Comprehensive coverage repairs your vehicle after damage caused by bad weather or vandalism.
  • Collision protection: The collision protection repairs your car in the event of an accident.
  • Personal Injury Protection (PIP): This covers your medical bills and lost wages after an accident.
  • Medical payments (MedPay): This coverage pays your medical bills after an accident.
  • Uninsured / underinsured drivers (UM / UIM): This is medical and physical damage coverage for accidents caused by drivers without or without adequate insurance.

In addition, the Plymouth Rock Essential Assurance package is included in your plan at no additional cost. This is one of the reasons for the few positive reviews from customers about car insurance in Plymouth Rock. The insurance cover includes:

Plymouth Rock Auto Insurance Coverage details
Crashbusters ® Let Plymouth Rock know when and where to meet to rate your vehicle.
Door-to-door valet parking ® Plymouth Rock will take care of your repair process and arrange your rental vehicle.
Guaranteed repairs Plymouth Rock guarantees repairs at participating stores as long as you own or lease your car.
Get Home Safe ® If you need a taxi, the insurer will reimburse you (once a year).
Online services Plymouth Rock's QuickPay tool, online claim reporting tool and eDocuments option help drivers manage accounts online.
Promise of assurance ® If Plymouth Rock's customer service is not what you expected, the provider will donate to selected charities of your choice.

Coverage add-ons

When you purchase Plymouth Rock auto insurance, you have the option to upgrade to Assurance Plus, Assurance Preferred, and Assurance Premier packages for additional benefits such as roadside assistance. Each plan includes benefits from the previous plan.

Assurance Plus Security preferred Assurance Premier
Additional rental car coverage Roadside assistance Roadside assistance
Exchange of mobile devices Extra towing and work New car replacement
Laptop replacement Waiver of windshield replacement deductible Plus a car replacement
Personal property coverage Waiver of depreciation Travel break cover
Animal Injury Coverage Cover due to accidental discharge of the airbag Coverage of loans / rent gaps
Benefits for seat belt / airbag Additional coverage for animal injuries $ 50 for your deductible per year
Benefits for child seats Electronic key exchange
Improved bail bond coverage
Collision waiver deductible for accidents involving Plymouth Rock policyholders
No glass repair deductible
Income coverage

You can also add this type of coverage to your Plymouth Rock car insurance, whether or not you have any of the Assurance packages:

  • Forgiveness of accidents
  • Full glass cover
  • $ 100 glass deductible
  • No deductible
  • New car replacement
  • Coverage of loans / rent gaps

Plymouth Rock auto insurance discounts

Plymouth Rock offers a variety of discount options including:

  • Theft protection
  • Paid in full
  • Motor Club
  • New driver
  • eDocuments
  • Affinity group
  • Good student
  • Security deposit
  • Driver training
  • Way to school
  • Advance buyer
  • Accompanying Package

Plymouth Rock Quotes & Claims

To get a quote on Plymouth Rock car insurance you can fill out a form online or call 855-993-4470. Whether or not you want to get a quote from Plymouth Rock, we always recommend getting multiple car insurance quotes so you can compare plans and costs side by side. Enter your zip code below to receive free quotes for your vehicle.

Auto insurance claims

You can file a claim using a form on the Plymouth Rock website or you can call the company in the state you are in. Customers can also track the status of claims online.

Plymouth Rock Crashbusters vehicles can meet you and your damaged vehicle at any location and make payments on the spot. If you need help with the repair, Plymouth Rock door-to-door valet parking will transport your damaged car to and from a repair facility.

Plymouth Rock Mobile App

The Plymouth Rock Assurance mobile app enables customers to make claims and have quick access to account and billing information. It has a 2.7-star rating on Google Play and a 1.3-star rating on the App Store. The reviews of Plymouth Rock Car Insurance for the mobile app on Google Play are almost all negative. Customers complain that the app won't load and is practically unusable. Some reviews also mention poor customer service.

“App is broken and won't open. About willing to change insurance just to make it easier to pay. “- Morgan C., Google Play

Reviews for the Plymouth Rock Auto Insurance app on the App Store also mention technological issues with the app and how it is buggy and poorly designed.


Plymouth Rock has another mobile app called RoadRewards that allows policyholders to earn points for safe driving rewards. The app gives you feedback on your driving and is designed to help you become a safer driver. The RoadRewards app runs in the background of your phone and uses GPS to track your driving habits.

This app has 3.5 stars in the App Store and 4.1 stars on Google Play. The Plymouth Rock Auto Insurance ratings for this app are much better than for the main app, but there are still some of the negative ratings. The negative reviews are about how hard the app is to use, and some customers have claimed it inaccurately increases rates.

Plymouth Rock Auto Insurance Reviews

Plymouth Rock Assurance has an A + rating from the Better Business Bureau (BBB) ​​and a 3.2-star customer rating from Trustpilot. Plymouth Rock auto insurance reviews from customers on the BBB are negative overall and there are very few reviews on Trustpilot.

Overall, Plymouth Rock auto insurance ratings are consistently poor for customer service and poor app performance. Note that reviews are very specific to each person's individual situation and should be considered in your decision-making process, but not your sole consideration.

Final thoughts on Plymouth Rock auto insurance

After doing our homework we think Plymouth Rock has great coverage and discounts, but the auto insurer lacks customer service and a simple online experience. Our team rates Plymouth Rock auto insurance 79 percent.

Our recommendations for car insurance

We reviewed the best auto insurers in the country and found USAA and State Farm to be great options based on affordability, technology, and customer service. To get the best deal on auto insurance, it is important that you check out multiple providers. Fill out our simple form to compare offers.

USAA: Best for military families

Our team rates USAA at 96 percent. USAA auto insurance is a good choice if you or one of your family members are current or former military personnel. Through our research, we found that USAA is affordable, offers great customer service, and offers usage-based options.

Unlike Plymouth Rock auto insurance reviews, USAA reviews are very positive. USAA has an AM Best Financial Strength Rating of A ++ and a B + Rating of BBB. The app has a 4.6 star rating on Google Play. For more information on coverage, costs, and customer service, see our full USAA insurance review.

State Farm: Best for student drivers

Our team rates State Farm 95 percent overall. State Farm has an A rating of BBB, a 4.2-star rating on Google Play, and a 4.8-star rating on the App Store. The BBB page has some negative reviews, but almost all of them have been resolved to the customer's satisfaction. State Farm also has an A ++ Financial Strength Rating from AM Best.

Overall, State Farm is most notable for its long list of discounts. With the Drive Safe & Save -The insurer's program can save you up to 30 percent if you are a safe driver and the Steer Clear ? Program is great for college students. Both programs have mobile applications that are also highly rated in the App Store. For more information, please see our complete State Farm Auto Insurance Review.

With the changing circumstances surrounding COVID-19, it is important to know how your auto insurance can be affected. Read our tips on auto insurance and COVID-19 to learn more.